Telehealth Appointments

Telehealth appointments for your health and convenience

Reluctant to go to the doctor? Let the doctor come to you. Salience Health is fully committed to providing a safe environment for all patients by providing a telehealth appointment option. Optional telehealth appointments are just one way we are staying ahead of the spread of the Coronavirus and other infectious diseases.

Telehealth services for your protection
Everyone is talking about telehealth services, but what exactly are they? Telehealth uses the latest video-conferencing technology to connect you with a Salience Health physician or advanced practitioner from the comfort of your home or office. You can get quality, real-time access to your physician from your mobile phone, tablet, or laptop.

Primary Care Telemedicine
Our primary care physicians (PCP) will be able to assist you similar to an in-person visit. Our team will review your medical history and symptoms, and will provide a treatment plan, including prescribing medications if needed. Common issues treated through telemedicine include colds and flu, sore throat, ear infections, skin rashes/infections, and more. Telehealth services can also be used for follow-up appointments to review lab or test results.

Psychiatric Telemedicine
Our psychiatrists and therapists continue to offer personalized, effective, and evidence-based behavioral health services through telemedicine. Whether at our centers or from your computer, we will still treat patients suffering from depression, anxiety, and related mood disorders. To guarantee that you are not disturbed or distracted during your telemedicine appointment, choose a quiet, calm, solitary environment (Not in your car, on the move, or with family and friends, etc.)

What to expect with your telehealth appointment

A telehealth appointment is just like a regular appointment. You will sit in front of a camera where you will be able to see yourself and your Salience Health provider.

Once you have started your appointment, patients and providers will interact, just as they would for a traditional clinic appointment. Make sure to ask your provider questions, as you would in the office. At the end of the appointment, your provider will develop a personalized care plan.

How do I prepare for a telehealth appointment?

Before your appointment begins. Make sure you have completed the following steps:

Be sure to fill out all of your online paperwork before your appointment. We will not be able to see you until it is filled out. You can find all of the online paperwork here.

Make sure to check your internet connection 5-10 minutes before your scheduled appointment. Be sure to have your meeting email pulled up and ready for the appointment.

A member of the Salience Health Medical Assistant team will give you a call at the time of your appointment. They will help you get started with your appointment and begin your check-in process.

Frequently Asked Questions (FAQ)

You can inquire about how to sign up through the patient portal or ask your provider at your next appointment

Each class is a 12-week course. Patients will join once a week for an hour and a half. Curriculum does consist of homework done outside of class time.

No problem! Make up classes are available throughout the week and your classroom director will have more information available.

Cost and coverage vary by carrier. Our Patient Liaison team will be more than happy to discuss options with you. Please call them at (972) 905-1353.

Our Providers

Learn more about our patient-focused team of highly qualified and compassionate providers. 

Patient Portal

Have a question? Your patient portal is always there, ready to give you answers.


Find answers to common questions about our practice and services or give us a call any time!


Our office staff and insurance specialists can assist with estimating costs and coverages for services. 

Contact Us

Contact one of our three centers in Plano or McKinney to schedule an appointment or visit today! 

Nancy Donachie M.D-BUB

Nancy Donachie, M.D.

In response of the Coronavirus (COVID-19)

Psychiatrist & Chief Medical Officer

Maintaining excellent behavioral health is an essential service during this time. We are adding Telehealth Services for all patients to continue to stay proactive against the spread of Coronavirus, minimize risk for our patients and staff, and stay dedicated to improving the health of our patients. Please let us know how we can better assist you today."