Our Facilities and Team
Frequently Asked Questions (FAQ) About Mental Health Services
Salience Health accepts most major insurance carriers including Aetna, Blue Cross Blue Shield, Cigna, Medicare, and more. However, cost and coverage may vary. Our Patient Liaisons or Care Navigators will be more than happy to discuss coverage with you. Please contact your health insurance provider to confirm participation status, as not all individual providers may be contracted due to geographic location or services provided. You can contact a Patient Liaison at (469) 379-8222 during regular business hours. For more information, visit our insurance page.
To better serve you and streamline our communication channels, we kindly request that you submit Medication Refill requests through the Salience Health Patient Portal. The link is located at the top of this page. This allows for efficient processing and ensures timely refills of your medications.
If you have any questions or encounter any difficulties with the portal, please do not hesitate to reach out to our office for assistance at 469-379-8222. Our team is here to help and ensure you receive the medications you need promptly.
Salience Health Providers will not issue letters for emotional support animals. Our providers cannot assess animals for vaccination status or assess the animal's behavior and safety in public settings. We appreciate your understanding and request you do not ask for ESA letters from your providers.
To obtain FMLA paperwork, please contact your Salience Health provider directly for information on the process.
Please note: Salience Health completes FMLA paperwork only for existing patients who are actively engaged in treatment with one of our providers. We do not accept new patients solely for the purpose of completing FMLA paperwork, disability paperwork, or court-related documentation.
General Questions
Salience Health specializes in treating depressive disorders, treatment-resistant depression, and anxiety as well as OCD and other mood disorders. We are equipped and experienced in providing care for patients who have shown limited to no response to traditional antidepressant treatments.
Our dedicated team in North Texas is committed to offering personalized and comprehensive care to help individuals find relief and improve their quality of life. If you or a loved one is struggling with treatment-resistant depression, we're here to help. Reach out to us to learn more about our remission focused approach and how we can support you.
Salience Health sets itself apart in several ways:
- Personalized Care: Our treatment plans are customized to meet each individual's specific needs and objectives.
- Integrated Care: Our Primary Care providers and our behavioral health providers collaborate to deliver comprehensive care to address both physical and mental aspects of depression.
- Innovative Therapies: We are a premier provider of remission focused, innovative treatments like TMS Therapy for depression.
- Compassionate Support: Our environment is one of empathy and support, where individuals feel heard and empowered on their path to remission of depressive symptoms.
- Comprehensive Testing Options: We offer various testing options to assess underlying factors contributing to depression, including:
- Laboratory to evaluate thyroid function, hormonal issues, vitamin deficiencies, and overall health.
- Home Sleep Study (HST) to diagnose sleep disorders that may impact mood.
- Creyos cognitive testing to assess memory, attention, reasoning, verbal ability, and processing speed.
- eVox testing to evaluate brain function related to stress and memory.
For specialized and personalized mental healthcare focused on treatment-resistant depression, trust Salience Health. Contact us today to begin your journey toward remission.
It's essential to recognize when you may benefit from professional support for your mental health. Consider seeking help if you experience any of the following:
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- Persistent Symptoms: If you have persistent feelings of sadness, anxiety, hopelessness, or other distressing emotions that interfere with your daily life.
- Difficulty Coping: If you find it challenging to cope with stress, manage relationships, or handle everyday tasks.
- Changes in Behavior: If you notice significant changes in your behavior, such as increased irritability, social withdrawal, or changes in sleep or appetite patterns.
- Thoughts of Self-Harm: If you have thoughts of self-harm or suicide, it's crucial to seek help immediately.
- Impact on Functioning: If your mental health symptoms affect your ability to work, study, maintain relationships, or engage in activities you enjoy.
- Previous Mental Health Issues: If you have a history of mental health issues or if you've tried self-help strategies without improvement.
- Concerns from Others: If friends, family, or loved ones express concerns about your well-being or suggest seeking professional help.
Remember, seeking professional help is a proactive step toward better mental health. If you're unsure whether you should seek help, consider reaching out to us for testing. We can offer guidance and support tailored to your specific needs.
Your initial appointment is a deep dive into your medical history, emotional and cognitive challenges, and individual stressors. This meeting will be your longest to ensure that we collect all the necessary information. This is essential to make an accurate diagnostic assessment and optimize your treatment planning. Learn more on our Initial Appointment page.
Yes, Salience Health provides individual Cognitive Behavioral Therapy (CBT) in North Texas. This specialized form of talk therapy emphasizes skill application to effectively manage anxiety and depression. Salience also has CBT for ADHD, and for those with a history of emotional or physical trauma. To delve deeper into CBT and its benefits, please visit the CBT page (link to CBT). We do not offer group therapy at this time.